Claims procedure
Follow these easy steps and get your claim settled fast and efficiently!
- Call us
Contact us on 031 584 7035
Should you be involved in a motor vehicle accident and have the Emergency Assist Services as an addition on your policy towing needs to arranged by contacting the Emergency Assist of your insurer - Notify the Police
Notify the Police ASAP, and they will log the incident and give you a police reference (case number), which we’ll need to process your claim. - Documents that we will require:
- Completed claim form
- Damage report (if applicable)
- A copy of your South African identity document
- A description of the incident / accident
- The police reference (case number) ( if applicable)
- A copy of your South African driver’s license
- Quotation for the loss, repair (if applicable)
5. Use your cellphone camera and take photos of:
- Other party
- Other party ID document and drivers license
- Other party vehicle registration & vehicle make
- Insurance details of the other party
- Take photos of the other parties vehicle license disk and damages to their vehicle
- Accident scene